Boucher Chevrolet of Waukesha

The finance department was the only downside $600 less could have made it a great deal

Second truck from Diane, she's amazing up front and honest

Salesman Sina Isa was absolutely amazing and very responsive to any questions I had. The entire experience of purchasing a vehicle was very professional and non-stressful. Highly recommended them.

Very experienced and timely.

Mechanics good service person needs to give quotes in writing. Sam did a poor job in a breakdown on parts cost and approximate total cost.

I worked with Howard and Tyler with my new 2017 Corvette and they are amazing. The communication was outstanding and they both went above and beyond to make my car available for a special weekend ahead of their original estimated date for completion. Thanks guys!

Paint color was noticeably off when I came to pick it up. Dominic explained that the reason was because the tech did not blend it and the only way for that to happen is if my insurance adjuster specified and paid for that work. I stated that I knew for sure he did. We looked back at the service order and sure enough it was there. Erie Insurance paid for a service that did not get completed. The only reason Dominic called my adjuster, and credited back was because I noticed it, If I did not say anything, Boucher would have charged for a service that they did not perform. Dominic explained to my adjuster that the tech believed he did not need to blend it despite the work order clearly specifying that service. Again, I noticed it straight away. No one called me to discuss it or let me know about something that will directly affect me. Does Boucher pay techs on the service order hours and not for work actually performed? If so, that is unethical and here is an example of how it is so. Dominic offered to pick up my car and complete the work as originally agreed to, but my trust in the Boucher body shop is gone. This is the second Cadillac I bought from Boucher now, may be my last based on this experience. I still have not decided whether I want Boucher to complete the work or not. I would appreciate a call from some senior management team member call me and assure me the work will be completed and no further harm to me or my vehicle will occur.

I appreciate the clear and concise communication from the service department. The BEST part and the reason I chose them for service was they gave me a ride to and back from work so I could just drop my car off and have it done while I was at work

⭐️⭐️⭐️⭐️⭐️ Another Fantastic Experience with Diane Thompkins! This is my fourth lease with Diane Thompkins at Boucher Chevrolet, and once again, she exceeded every expectation. From the moment I walked in, Diane made the entire process seamless, efficient, and enjoyable. Her professionalism, honesty, and attention to detail are unmatched — she truly listens and always goes the extra mile to find exactly what you’re looking for. I absolutely love my new red Equinox LT — it’s the perfect combination of style, comfort, and performance. Diane made sure everything was ready and clearly explained each step, making the process stress-free from start to finish. It’s this consistency and trust that keep me coming back. If you're considering a new vehicle, I can’t recommend Diane enough. She treats you like family and genuinely cares about your satisfaction. Thank you again, Diane — I’ll see you for lease number five!

⭐️⭐️⭐️⭐️⭐️ Another Fantastic Experience with Diane Thompkins! This is my fourth lease with Diane Thompkins at Boucher Chevrolet, and once again, she exceeded every expectation. From the moment I walked in, Diane made the entire process seamless, efficient, and enjoyable. Her professionalism, honesty, and attention to detail are unmatched — she truly listens and always goes the extra mile to find exactly what you’re looking for. I absolutely love my new red Equinox LT — it’s the perfect combination of style, comfort, and performance. Diane made sure everything was ready and clearly explained each step, making the process stress-free from start to finish. It’s this consistency and trust that keep me coming back. If you're considering a new vehicle, I can’t recommend Diane enough. She treats you like family and genuinely cares about your satisfaction. Thank you again, Diane — I’ll see you for lease number five!

The experience was great! Everyone was caring and answered all of my questions! I would recommend this dealership to others!